Track Your Order
Stay Updated on Your Purchase
At Ivizen, we want to ensure you always know where your order is and when it will arrive. Use our easy tracking system to stay updated on your order's status from our warehouse to your doorstep.
How to Track Your Order
- Find Your Tracking Number: After your order is processed and shipped, you will receive an email from Ivizen with your tracking number. This number is key to tracking the progress of your shipment.
- Enter Your Tracking Number: In the space provided below, enter your tracking number and click the 'Track' button.
Check Your Email for Updates: In addition to using our tracking tool, we will send you email notifications with estimated delivery updates for each stage of your shipment.
Didn't Receive a Tracking Number?
If you didn't receive a tracking number or have lost it, please contact our customer care team at support@brilab.co. We'll help you retrieve your tracking information.
Additional Information
- Multiple Packages: Since our products are sourced from different locations, your order might arrive in multiple packages. Each package will have its own tracking number.
- Shipping Delays: Sometimes, there may be unforeseen delays due to factors like weather, customs, or carrier issues. We appreciate your patience during such instances.
- Change of Address: Remember, address changes must be made directly with BriLab via our customer care team before your order is shipped to ensure accurate delivery.
Questions or Concerns?
Our customer care team is here to assist you with any queries or concerns about your order. Contact us at support@brilab.co for support.
Thank you for choosing BriLab. We're excited for you to receive your order!